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 Thank you for shopping at PRECIOUSVITA Uk limited website! We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it. Return fees are free for domestic(United Kingdom mainland) customers. For international customers returns are free when reason for return are considered to be a fault from us or from our third party shipping partners, eg: wrong or damaged products delivered, excessive delay in delivery time frame or product received by customer is not exactly as described in our listing.
For any other reason, we accept return but fees for returning will be paid solely by customer.
To request for return/refund go to the order confirmation email we sent you, tap on view your order button, then tap on request return. Alternatively, you can contact us via email: info@preciousvita.co.uk